Returns & Exchanges

At DRINK GHOST, we want you to be fully satisfied with your purchase; if your order arrives damaged or incorrect, we offer a 30-day return policy for unopened products. Due to the perishable nature of our beverages, we cannot accept returns on opened items or products that have been consumed.

Return Process

• 1.
  Contact Support

  Email our customer service team within 30 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  If your order arrived damaged, please include clear photos of the packaging and the product to expedite your claim.

• 3.
  Receive Authorization

  Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions for the return shipment.

• 4.
  Processing & Refund

  After we receive and inspect your unopened items, a refund or replacement will be processed to your original payment method within 5-7 business days.